Tom Keiser
About Tom Keiser
Tom Keiser is the Chief Operating Officer at Carta, with a diverse background in technology and operations across various industries. He has held leadership positions at companies such as Zendesk, Hootsuite, and Gap Inc., and is also an art collector and community mentor.
Current Role at Carta
Tom Keiser serves as the Chief Operating Officer at Carta, a position he has held since 2023. In this role, he is responsible for overseeing the company's operations and implementing strategies to enhance efficiency and growth. His extensive background in technology and operations supports his leadership in driving Carta's mission forward.
Previous Experience at Zendesk
Before joining Carta, Tom Keiser worked at Zendesk, where he held the position of Chief Operating Officer from 2017 to 2020. He also served as Chief Information Officer at Zendesk from 2016 to 2017. His tenure at Zendesk involved leading operational strategies and technology initiatives to improve customer engagement and service delivery.
Background in Retail and E-Commerce
Tom Keiser has a significant background in retail and e-commerce, having served as Executive Vice President of Global Product Operations at Gap Inc. from 2014 to 2015 and as Executive Vice President and Chief Information Officer from 2010 to 2013. His experience in these roles contributed to optimizing product operations and enhancing digital strategies within the retail sector.
Education and Professional Development
Tom Keiser studied Systems Science at the University of West Florida, where he earned a Bachelor of Science degree from 1986 to 1988. He also attended Auburn University from 1984 to 1986. In 2023, he completed a course at The Wharton School focused on Corporate Governance, enhancing his effectiveness in boardroom settings.
Community Involvement and Entrepreneurship
In addition to his corporate roles, Tom Keiser has been actively involved in community development as a long-serving board member of Big Brothers Big Sisters. He also owns a small business, which showcases his entrepreneurial skills and commitment to fostering growth beyond the corporate environment.