Carlos Eduardo
About Carlos Eduardo
Carlos Eduardo is an IT Project Manager with a strong background in customer support and project management. He has worked at CartPanda since 2021, following a progression from customer support roles to project management, and has a solid educational foundation in network management and project management.
Work at Cartpanda
Carlos Eduardo has been employed at Cartpanda since 2021, currently serving as an IT Project Manager. His previous roles at the company include Head of Customer Support from 2020 to 2021 and Customer Support from 2019 to 2020. His transition from customer support to project management demonstrates his adaptability and growth within the organization. In his current position, he utilizes his comprehensive understanding of technical support and project management to lead cross-functional teams effectively.
Education and Expertise
Carlos Eduardo has a strong educational foundation in IT and project management. He studied Gestão de Redes e Segurança de Sistemas at FITO from 2008 to 2011. He furthered his education at Fatec Sebrae from 2012 to 2014. Additionally, he completed a Pós-graduação Lato Sensu - MBA in Gestão de Projetos at Unilins - Centro Universitário de Lins from 2017 to 2018. His educational background supports his expertise in database management and project management.
Background
Carlos Eduardo has extensive experience in technical support and project management. He worked at Unilins - Centro Universitário de Lins as an Analista de suporte técnico from 2011 to 2019, where he coordinated the technical support team. This role allowed him to enhance the efficiency of support operations. His career path reflects a commitment to professional development and a focus on improving operational effectiveness.
Achievements in Project Management
Throughout his career, Carlos Eduardo has demonstrated a capacity for leadership and operational improvement. His role as IT Project Manager at Cartpanda involves overseeing project execution and ensuring alignment with organizational goals. His prior experience in customer support and technical support has equipped him with the skills necessary for effective project management, enabling him to lead teams and manage projects successfully.