Anna Maria Gentile
About Anna Maria Gentile
Anna Maria Gentile serves as the Director of Collaboration and Customer Service at Cascades, a position she has held since 2021. With extensive experience in customer collaboration and management roles at companies such as Agropur and Danone, she has built a solid foundation in operations and customer solutions over her career.
Work at Cascades
Anna Maria Gentile has been serving as the Director of Collaboration and Customer Service at Cascades since 2021. In this role, she focuses on enhancing collaboration and improving customer service strategies within the organization. Her experience in customer relations and operational management contributes to her effectiveness in this position.
Previous Experience at Agropur
Before joining Cascades, Anna Maria Gentile worked at Agropur as the S&OP Customer Collaboration Manager from 2017 to 2021. During her four years at Agropur, she was responsible for managing customer collaboration processes, which involved coordinating supply chain operations and ensuring customer satisfaction.
Career at Danone
Anna Maria Gentile's career at Danone spanned from 2008 to 2017, where she held multiple roles over nine years. She served as a Customer Solutions Manager for both Loblaws and DSD & Vendor Management Inventory Warehouse. Additionally, she worked as a Demand Planner and managed back office functions related to accounts receivable, credit management, and internal controls.
Early Career at Sonic Innovations and Canpages
Anna Maria Gentile began her career at Sonic Innovations, where she worked from 2003 to 2007 in various roles, including Controller & Payroll and Interim Business Operations Manager. She also spent a year as an Account Executive at Canpages in 2007-2008, where she focused on client relations and sales.
Education and Expertise
Anna Maria Gentile studied at Concordia University, where she earned a Bachelor of Commerce degree with a focus on Accounting and Production-Operations Management from 1999 to 2002. Her educational background provides a solid foundation for her roles in customer service and operational management.