Don Mac Pherson
About Don Mac Pherson
Don Mac Pherson is an Account Sustainability Manager at Cascades, where he has worked since 2013. With a background in operations management and a diploma in Operations and Supply Chain Management from Durham College, he has extensive experience in the restaurant industry and a proven track record in team development and customer programming.
Work at Cascades
Don Mac Pherson has served as the Account Sustainability Manager at Cascades since 2013. In this role, he is responsible for managing, implementing, and enhancing customer programming. He identifies opportunities and develops strategies that align with both company and client requirements. His tenure at Cascades spans over 11 years, during which he has contributed to various sustainability initiatives within the organization.
Previous Experience in Restaurant Management
Before joining Cascades, Don Mac Pherson held several management positions in the restaurant industry. He worked as Operations Manager at Cara Operations-Franchised Establishments from 2010 to 2012, overseeing Kelsey's Restaurant and Montana's Cookhouse in the Durham Region. Prior to that, he served as General Manager at Kelsey's Restaurant in Oshawa from 2006 to 2010. His earlier roles included Guest Services Manager and Kitchen Manager at Prime Restaurants Inc. from 2000 to 2004 and 1998 to 2000, respectively.
Education and Expertise
Don Mac Pherson studied at Durham College, where he earned a Diploma in Operations and Supply Chain Management with a GPA of 4.13. He also obtained a Certificate in the same field. His educational background provides him with a solid foundation in operations management, which he applies in his current role at Cascades. Additionally, he completed his Ontario Secondary School Diploma at Central Collegiate Institute from 1994 to 1997.
Skills and Competencies
Don Mac Pherson possesses strong skills in multi-tasking and problem-solving, particularly under pressure. His ability to coach and develop effective teams has been recognized multiple times throughout his career. He focuses on helping individuals reach their highest potential, which contributes to the overall success of the teams he manages.