Elana Dulberg
About Elana Dulberg
Elana Dulberg is a Senior Customer Service Representative at Cascades, where she has worked since 2017. She holds a Bachelor of Arts in Work and Labour Studies from York University, completed in 2017.
Work at Cascades
Elana Dulberg has been employed at Cascades since 2017. She began her career at the company as a Customer Service Representative, a role she held for four years before advancing to the position of Senior Customer Service Representative in 2021. In her current role, she has been responsible for managing customer inquiries and ensuring a high level of service. Her tenure at Cascades spans over seven years, reflecting her commitment to the organization.
Education and Expertise
Elana Dulberg earned her Bachelor of Arts in Work and Labour Studies from York University. She attended the university from 2013 to 2017, completing her degree in four years. This educational background has equipped her with knowledge relevant to her roles in customer service and understanding workplace dynamics.
Background
Before joining Cascades, Elana Dulberg worked at Bath & Body Works as a Product Specialist from 2015 to 2016. This role provided her with experience in retail and customer interaction, contributing to her skills in customer service. Her work history reflects a focus on customer engagement and support.
Professional Development
Elana Dulberg has progressed in her career from a Customer Service Representative to a Senior Customer Service Representative at Cascades. This advancement indicates her growth in the field and her ability to take on increased responsibilities within the organization.