Gilbert Henriquez
About Gilbert Henriquez
Gilbert Henriquez is a Maintenance Millwright Apprentice Level 2 currently employed at Cascades in the Greater Toronto Area, Canada. He has a diverse work history that includes roles in customer service and technical support across various companies.
Work at Cascades
Gilbert Henriquez has been employed at Cascades as a Maintenance Millwright Apprentice Level 2 since 2021. His role involves supporting maintenance operations within the company, contributing to the efficiency and reliability of machinery and equipment. This position is located in the Greater Toronto Area, where he has gained hands-on experience in millwright tasks over the past three years.
Previous Employment Experience
Prior to his current role at Cascades, Gilbert Henriquez worked at Rogers Communications in various capacities. He served as a Live Chat Retention Representative from 2016 to 2018 and as a Customer Service Retention Representative from 2015 to 2016. Additionally, he was a Customer Service Representative Care Exclusive from 2009 to 2015. Before his tenure at Rogers, he worked at IBM as a Technical Support Specialist from 2004 to 2007 and at Samco Machinery as a Mechanical Assembler Level 1 from 2019 to 2021.
Education and Expertise
Gilbert Henriquez studied at George Brown College, where he focused on Millwright studies and achieved a Pre-Apprentice Millwright certification from 2019 to 2020. He also attended Centennial College School of Business, earning a degree in Accounting from 1998 to 2000. His educational background supports his technical skills and knowledge in maintenance and mechanical assembly.
Career Progression
Gilbert Henriquez's career has evolved through various roles in customer service and technical support before transitioning to the maintenance field. His experience spans over a decade in customer-facing roles at Rogers Communications, where he developed skills in communication and problem-solving. His shift to technical roles, including positions at IBM and Samco Machinery, reflects a focus on mechanical and technical expertise.