Hayley Ross B.S.W.
About Hayley Ross B.S.W.
Hayley Ross is an Internal Administrator at Cascades, where she has worked since 2010. She holds a Bachelor of Social Work from Ryerson University and has extensive experience in customer relations and financial reconciliations.
Work at Cascades
Hayley Ross has been employed at Cascades since 2010, initially serving as a Customer Service Representative for 14 years. In 2018, she transitioned to the role of Internal Administrator, where she has worked for 6 years. Her responsibilities include managing customer relations and contributing to the company's internal operations. Hayley's extensive experience at Cascades has allowed her to develop a strong understanding of the company's processes and customer needs.
Education and Expertise
Hayley Ross studied at Ryerson University, where she earned a Bachelor of Social Work from 2009 to 2013. This educational background has equipped her with skills relevant to her roles in customer service and administration. Her studies have provided her with a foundation in social work principles, which she applies in her professional interactions and internal operations.
Background
Before joining Cascades, Hayley Ross worked as a Placement Student at YouthLink from 2011 to 2012. This experience provided her with practical knowledge in social work and customer engagement. Her work at YouthLink contributed to her understanding of client needs and reinforced her commitment to service-oriented roles.
Achievements
Hayley Ross has over 5 years of experience in handling financial reconciliations and logistics troubleshooting. This expertise has been instrumental in improving operational efficiency within her current role at Cascades. Her strong background in customer relations further enhances her ability to support the company's internal operations effectively.