Hetal Kadiwala
About Hetal Kadiwala
Hetal Kadiwala is a Senior Customer Service Representative at Cascades, where she has worked since 2021. She holds a Bachelor's degree in Business Administration and Management from Som-Lalit Institute of Business Management and has experience in various customer service roles.
Work at Cascades
Hetal Kadiwala has been employed at Cascades as a Senior Customer Service Representative since 2021. In this role, she has contributed to the company's customer service operations for three years. Her responsibilities include addressing customer inquiries, resolving issues, and ensuring customer satisfaction in a dynamic work environment.
Education and Expertise
Hetal Kadiwala earned a Bachelor's degree in Business Administration and Management from Som-Lalit Institute of Business Management in Ahmedabad. She attended the institution from 2000 to 2003. Her academic background supports her expertise in developing and implementing effective business strategies.
Background
Before joining Cascades, Hetal Kadiwala worked as a Customer Service Administrator at Asca Office Solutions Inc. for three months in 2021. She also has prior experience as a Customer Online Chat Representative at EFFECTIVE TELE SERVICES PRIVATE LIMITED in Gujarat, India, where she worked from 2008 to 2010.
Skills and Experience
Hetal Kadiwala possesses strong skills in database management, which enhances her effectiveness in customer service roles. She has experience working in fast-paced and highly pressurized environments, allowing her to adapt quickly and efficiently to changing circumstances.