Johny Desrochers Leblanc
About Johny Desrochers Leblanc
Johny Desrochers Leblanc is an Analyste TI at Cascades in Kingsey Falls, Québec, with a background in administration and customer service. He holds a Baccalauréat in Leisure, Culture, and Tourism from UQTR and has experience in various roles, including customer service and technical support.
Work at Cascades
Johny Desrochers Leblanc has been employed at Cascades since 2020, serving as an Analyste TI in Kingsey Falls, Québec, Canada. His role involves analyzing complex situations and results to identify best practices and areas for improvement. Prior to his current position, he worked as a Technicien Centre de Contact at Cascades from 2018 to 2020, where he gained experience in customer support and technical assistance.
Education and Expertise
Johny studied at Université du Québec à Trois-Rivières, where he earned a Baccalauréat in Loisir, culture et tourisme from 2014 to 2017. He also completed a Certificat en administration in Administration et gestion des affaires, général from 2017 to 2019. His educational background includes studies at Cégep de Victoriaville, where he pursued nursing studies from 2010 to 2013. He is currently completing a certificate in administration to further diversify his knowledge.
Background
Johny Desrochers Leblanc has a diverse background that includes experience in customer service and technical support. He worked at Sogetel inc. as a Préposé au service à la clientèle, la rétention et la mobilité from 2017 to 2018. Additionally, he held various roles at Les Magasins Korvette Ltée from 2016 to 2017, including Caissier and commis étalagiste. His early education includes a Diplôme d'études secondaires from École secondaire Monique-Proulx, where he focused on math and science.
Skills Development
Through his studies in leisure, culture, and tourism, Johny developed skills in teamwork, organization, planning, and customer service. His analytical skills are further enhanced by his interest in studying complex situations and analyzing results. This combination of skills supports his current role at Cascades, where he applies his expertise to improve operational processes.
Community Involvement
Since a young age, Johny Desrochers Leblanc has been actively involved in community service through various volunteer organizations. This commitment to community engagement reflects his dedication to contributing positively to society and enhancing his personal development.