Jonathan Gervais
About Jonathan Gervais
Jonathan Gervais is an experienced SAP SD Expert Analyst and Logistics Team Scrum Master currently employed at Cascades in Kingsey Falls, Quebec. He has a background in sales and customer service, with previous roles at VICWEST CORPORATION and Rock-Tenn Company.
Current Role at Cascades
Jonathan Gervais serves as an SAP SD Expert Analyst and Logistics Team Scrum Master at Cascades. He has held this position since 2019, contributing to the company's operations in Kingsey Falls, Quebec, Canada. His responsibilities include overseeing SAP SD functionalities and leading the logistics team in agile practices to enhance efficiency and productivity.
Previous Experience at VICWEST CORPORATION
Prior to his current role, Jonathan Gervais worked at VICWEST CORPORATION in various capacities. He was an Inside Sales Representative from 2006 to 2010, where he focused on customer engagement and sales strategies. He later served as an SAP Business Analyst - SD from 2010 to 2012, where he applied his expertise in SAP solutions to improve business processes.
Experience at Rock-Tenn Company
Jonathan Gervais worked at Rock-Tenn Company as a Customer Service representative for Canada and the USA from 2002 to 2006. In this role, he managed customer inquiries and ensured service delivery across both markets, enhancing customer satisfaction and operational efficiency.
Education and Expertise
Jonathan Gervais earned a Bachelor of Business Administration from Université de Sherbrooke, completing his studies from 1999 to 2002. His educational background provides a strong foundation for his roles in sales, customer service, and SAP analysis, equipping him with essential skills for his professional journey.