Jonathan Rafael Lessa
About Jonathan Rafael Lessa
Jonathan Rafael Lessa is an experienced SAP SD Consultant and currently serves as an Analyste TI - SAP SD/OtC at Cascades in Quebec, Canada. He has worked with various companies in Brazil and possesses expertise in process automation and multilingual communication.
Current Role at Cascades
Jonathan Rafael Lessa has been employed at Cascades since 2014, where he serves as an Analyste TI - SAP SD/OtC. His role involves managing and optimizing SAP SD processes, contributing to the efficiency of operations within the organization. He has accumulated 10 years of experience in this position, working in St-Bruno-de-Montarville, Quebec, Canada. His responsibilities include creating reports and queries, as well as collaborating with developers to enhance system functionalities.
Previous Work Experience
Before joining Cascades, Jonathan held several positions as an SAP SD Consultant. He worked at Accenture from 2007 to 2010 for three years in the Rio de Janeiro Area, Brazil. He also served at Indra from 2011 to 2012 for one year in the same region. His earlier experience includes a one-year tenure at COMPLEX by Tech Mahindra from 2006 to 2007 in São Paulo Area, Brazil, and a brief stint at Softtek in 2010 for four months in Belo Horizonte Area, Brazil. Additionally, he worked for one month at SICPA in 2011 in Rio de Janeiro Area, Brazil.
Education and Expertise
Jonathan studied at SAP Academy, where he specialized in SAP SD and achieved the Consultant designation in 2006. He also studied InfoPak 5.5 at SAP Academy, gaining further expertise in the field. His academic background includes a degree in Comunicação Social from Universidade Estacio de Sa, which he completed from 2001 to 2005. Jonathan possesses expertise in automating processes using Worksoft, enhancing operational efficiency in his roles.
Multilingual Capabilities
Jonathan is fluent in three languages: French, English, and Portuguese. This multilingual ability allows him to effectively communicate and collaborate with diverse teams and stakeholders in various regions. His language skills are an asset in his role, enabling him to act as a liaison between systems being phased out and new systems being implemented.
Training and Supervision Experience
In his professional career, Jonathan has experience supervising and training interns, as well as providing training to super users. This aspect of his role demonstrates his commitment to knowledge sharing and capacity building within organizations. His ability to engage with team members and facilitate their development contributes to the overall success of the projects he is involved in.