Kamlynn Roy
About Kamlynn Roy
Kamlynn Roy is a Supervisor at Cascades with over 20 years of experience in the packaging and containers industry. She has a strong background in customer service, sales operations, and inventory management, contributing to operational excellence within her teams.
Work at Cascades
Kamlynn Roy has been employed at Cascades since 2014, currently holding the position of Supervisor. Prior to this role, she worked as a Senior Customer Service Team Lead from 2007 to 2013. Her tenure at Cascades began in 2002 when she served in Customer Service for five years. Throughout her time at Cascades, she has been instrumental in supervising teams to achieve operational excellence and has demonstrated strong skills in customer service, which have contributed to client satisfaction and retention.
Education and Expertise
Kamlynn Roy earned a Bachelor of Arts (BA) degree in Communication from Canisius College, where she studied from 1992 to 1996. She also holds a Bachelor's degree in Mass Communication/Media Studies from Catholic Central High School, where she studied from 1988 to 1992. Her educational background supports her expertise in inventory management and sales operations, both of which are essential for optimizing supply chain operations and enhancing the efficiency of sales processes.
Background
Kamlynn Roy has over 20 years of experience in the packaging and containers industry. Before her current role at Cascades, she worked at Chris's Coffee Service as an Inside Sales representative for eight months in 2002. Additionally, she served as a Production Planner at Mohawk Fine Papers from 1998 to 2001. Her diverse background in customer service and sales operations has equipped her with the skills necessary for effective team supervision and operational management.
Achievements
Throughout her career, Kamlynn Roy has demonstrated a strong commitment to enhancing client satisfaction and retention through her customer service skills. Her ability to supervise teams effectively has contributed to operational excellence at Cascades. With a solid foundation in inventory management and sales operations, she has played a significant role in optimizing processes within her work environment.