Karine Labrie
About Karine Labrie
Karine Labrie is a Team Leader in Customer Service at Cascades in Drummondville, Quebec, where she has worked since 2019. She has extensive experience in logistics and customer service, having previously held positions at Soucy and SCA - Hygiene and Forest Products Company.
Work at Cascades
Karine Labrie has been employed at Cascades since 2019, serving as a Représentante Service Clients (Team Leader) in Drummondville, Quebec. In this role, she oversees customer service operations, ensuring effective communication and support for clients. Her position reflects her commitment to enhancing customer satisfaction and operational efficiency within the company.
Previous Experience at Soucy
Before joining Cascades, Karine Labrie worked at Soucy as an Agent service à la clientèle for a period of five months in 2019. This role involved providing customer support and addressing client inquiries, contributing to her experience in the customer service sector.
Background in Logistics
Karine Labrie possesses a strong interest and expertise in logistics, particularly in shipping. Her understanding of logistics is complemented by her keen awareness of the supplier-client impact within logistics departments, which enhances her effectiveness in her current role.
Education and Expertise
Karine Labrie studied at Marie-Rivier, where she achieved Secondaire 5. She also attended College d'affaires Ellis, earning a diploma in Technique de bureau. Her educational background supports her professional skills, particularly in customer service and logistics.
Long-Term Experience at SCA
Karine Labrie worked at SCA - Hygiene and Forest Products Company from 1997 to 2018, accumulating 21 years of experience in various roles. This extensive background in the industry has equipped her with valuable skills and insights that she applies in her current position.