Kayla Teeter

Customer Service Representative @ Cascades

About Kayla Teeter

Kayla Teeter is a Customer Service Representative at Cascades in Toronto, Ontario, where she has worked since 2017. She has a background in administrative support and customer service, with previous roles at Wells Fargo, New York Fries, and KKP.

Work at Cascades

Kayla Teeter has been employed at Cascades as a Customer Service Representative since 2017. In her role, she utilizes SAP software to create and submit purchase orders for incoming projects. Teeter coordinates with multiple divisions within the company to manage print die orders and art die projects. She also employs the in-house program Go Ticket to manage work orders, samples, artwork, and digital files.

Previous Employment Experience

Before joining Cascades, Kayla Teeter worked at Wells Fargo as an Administrative Assistant from 2006 to 2010. Following her tenure there, she served as a Supervisor at New York Fries from 2010 to 2014. Teeter then transitioned to KKP, where she worked as a Customer Service Representative from 2014 to 2016. This diverse work history has contributed to her skills in customer service and administrative support.

Education and Expertise

Kayla Teeter studied at Sheridan College, where she completed a Diploma of Education in Cosmetic Techniques and Management from 2008 to 2010. She furthered her education at the same institution, achieving a Postgraduate Degree in Advanced Special Effects Makeup, Prosthetics, and Props from 2010 to 2011. This educational background provides her with a unique perspective in her current role.

Skills and Software Proficiency

In her current position, Kayla Teeter demonstrates proficiency in various software applications. She utilizes SAP software for purchase order management and the in-house program Go Ticket for overseeing work orders, samples, artwork, and digital files. Her ability to coordinate across multiple divisions enhances her effectiveness in managing projects.

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