Luc Thibeault
About Luc Thibeault
Luc Thibeault is a customer service representative specializing in supply chain management, currently employed at Cascades since 2019. He has extensive experience in customer service roles across various companies and holds a professional specialization certificate in business launch from École des entrepreneurs du Québec.
Work at Cascades
Luc Thibeault has been employed at Cascades as a Représentant service à la clientèle en approvisionnement since 2019. In this role, he focuses on customer service and supply chain management, contributing to the company's operational efficiency. His experience in customer relations enhances his ability to address client needs effectively.
Previous Employment History
Luc Thibeault has a diverse work history. He worked at Groupe Lou-Tec inc. in various roles including commis de service, formateur, conseiller à la location, and chauffeur livreur from 1998 to 2007. He also served as a Superviseur de service at Équipement SMS from 2011 to 2017 and as a Conseiller à la location at United Rentals / NES Rentals from 2010 to 2011. His role at Airmedic as Agent Expérience Client lasted for 7 months in 2018-2019.
Education and Expertise
Luc Thibeault studied at École des entrepreneurs du Québec, where he completed a program in Lancement d'une entreprise, earning an Attestation de spécialisation professionnelle in 2019. He also attended UQAM | Université du Québec à Montréal, where he pursued studies in Gestion des ressources humaines. His educational background supports his expertise in customer service and employee development.
Skills and Values
Luc emphasizes the importance of listening and simplifying information to effectively transmit knowledge. He values teamwork and employee development, particularly in his role as a trainer. His approach to customer service reflects a commitment to understanding client needs and fostering collaborative environments.
Personal Interests
Luc Thibeault has a passion for music and Hi Fi audio systems. This interest reflects his appreciation for quality and detail, which may also influence his professional approach in customer service and training.