Marco Osorio
About Marco Osorio
Marco Osorio is a Quality/Production Clerk at Cascades in Canada, where he has worked since 2019. He specializes in implementing performance metrics, conducting audits for food safety, and managing quality assurance processes.
Work at Cascades
Marco Osorio has been employed at Cascades as a Quality/Production Clerk since 2019. In this role, he is responsible for implementing and maintaining internal and external KPI boards to track and improve performance metrics. He conducts customer and Corrective Action Requests (CARs) audits to ensure compliance with quality standards. Marco also manages the production meetings dashboard to provide up-to-date information for decision-making. His work involves processing external Quality Notifications (QNs) to address quality issues with suppliers or customers. He utilizes SAP for managing quality and production data, ensuring efficient operations.
Education and Expertise
Marco Osorio holds a Bachelor of Engineering (B. ENG.) in Industrial Engineering, specializing in Quality and Productivity, from the Technological Institute of Orizaba, which he completed from 2008 to 2013. He furthered his education with a Diploma in Business Administration from ILAC International College in 2020. Most recently, he obtained a Postgraduate degree in Quality Engineering Management from Lambton College, completing his studies in 2023. His expertise includes conducting SQF and BRC audits, which are essential for maintaining food safety and quality standards.
Background
Before joining Cascades, Marco Osorio worked as a Quality Analyst at Delphi from 2012 to 2013. He also has experience in education, having served as a Math Teacher at COLEGIO EDUCATIVO GUILLAUMIN, S.C. from 2009 to 2017. This diverse background in both quality assurance and education has contributed to his analytical skills and ability to communicate effectively in his current role.
Achievements
In his current position, Marco Osorio is involved in various processes aimed at enhancing product quality. He participates in the rework process and manages the internal Non-Conformance Report (NCR) process to reduce defects. His responsibilities also include verifying quality checks through travellers and Process Improvement (P.I.) initiatives to prevent non-conformance issues. Marco's role in implementing KPI boards and conducting audits reflects his commitment to maintaining high standards of quality and performance.