Nathalie Poirier
About Nathalie Poirier
Nathalie Poirier is a Superviseur Service Client at Cascades, where she has worked since 2020. She has extensive experience in supply chain management, having held various roles at Cascades and Nortel Networks over the past two decades.
Current Role at Cascades
Nathalie Poirier currently serves as Superviseur Service Client at Cascades, a position she has held since 2020. She works in Saint-Bruno, Québec, Canada. In her role, she oversees customer service operations, ensuring that client needs are met efficiently and effectively. Her experience in this position contributes to the overall customer satisfaction and operational success of the company.
Previous Experience at Cascades
Nathalie Poirier has extensive experience at Cascades, where she worked in various roles. She served as an Analyst S&OP from 2016 to 2018, focusing on sales and operations planning. Following this, she held the position of Distribution Planning from 2018 to 2019 and then progressed to Leader, Distribution Planning from 2019 to 2020. Her roles involved strategic planning and coordination of distribution activities.
Experience at Avaya
Before joining Cascades, Nathalie Poirier worked at Avaya as a Senior Supply Chain Specialist for seven months in 2010. In this role, she contributed to the management of supply chain processes, enhancing efficiency and effectiveness within the organization.
Education and Certifications
Nathalie Poirier has a solid educational background in administration and supply chain management. She studied at Université, where she achieved a Certificat in Administration. Additionally, she attended North Shore Community College, earning an APICS certification in Basics of Supply Chain Management in 2002. She also completed a DEC in Administration Technique with a Marketing Option at College Edouard Montpetit.
Career Background at Nortel Networks
Nathalie Poirier worked at Nortel Networks for over a decade, from 1999 to 2010. During her tenure, she held multiple positions, including Customer Service Representative and Senior Supply Chain Specialist. Her experience spanned various locations, including the Greater Boston Area, Montreal, and home-based roles, allowing her to develop a comprehensive understanding of customer service and supply chain operations.