Sidgie Guillemette
About Sidgie Guillemette
Sidgie Guillemette serves as a Customer Service Representative in Procurement at Cascades, where she has worked since 2020. She has a background in logistics and customer service, with previous roles at Cascades and TJX Canada.
Work at Cascades
Sidgie Guillemette has been employed at Cascades since 2020 as a Représentante service à la clientèle en approvisionnement. In this role, she focuses on enhancing customer service procedures and standards. Her responsibilities include coordinating delivery dates and specific order requirements to ensure customer satisfaction. She actively follows up on orders and material shipments, maintaining constant communication with clients to validate and communicate order status.
Previous Experience
Before her current position, Sidgie Guillemette worked at Cascades as a Technicienne logistique from 2018 to 2020. In this role, she gained experience in logistics and supply chain management. Prior to that, she served as Coordonnatrice au service à la clientèle et exploitation at TJX Canada/Winners Merchants International L.P. from 2014 to 2017, where she coordinated customer service operations and ensured the accuracy of order and billing data.
Education and Expertise
Sidgie Guillemette studied at Cégep de Trois-Rivières, where she completed a program in Bureautique, comptabilité et coordination, earning an Attestation d'étude collégial in 2018. Her educational background supports her expertise in customer service and logistics, particularly in the raw materials procurement sector.
Passion for Logistics
Sidgie Guillemette is passionate about managing the reception of goods, warehousing, inventory, and logistics within the raw materials procurement sector. This passion drives her commitment to improving customer service and operational efficiency in her roles.