Tatiana Polo Lopez
About Tatiana Polo Lopez
Tatiana Polo Lopez is a Customer Service Representative at Cascades, where she has worked since 2018. With a background in supply chain management and expertise in ERP systems, she is known for her strong client relationships and integrity.
Work at Cascades
Tatiana Polo Lopez has been employed at Cascades as a Customer Service Representative since 2018. In this role, she is responsible for managing customer inquiries and ensuring satisfaction. Her position is based in Vaudreuil-Dorion, where she has contributed to the company's customer service operations for six years. Tatiana's work involves utilizing her expertise in ERP systems to enhance supply chain management and improve customer interactions.
Previous Experience at Mega Brands
Tatiana previously worked at Mega Brands from 2012 to 2017 as a Preschool Planner and Expediteur. During her five years in the Montreal, Canada Area, she focused on planning and logistics for preschool products. Her role involved building strong relationships with clients and colleagues, which enhanced collaboration and knowledge sharing within the organization.
Experience at Sierra Flower Trading
Before her tenure at Mega Brands, Tatiana worked at Sierra Flower Trading as an Acheteur from 2007 to 2012. This five-year experience in the Montreal, Canada Area allowed her to develop skills in procurement and supplier relationship management. Her work focused on understanding product characteristics and technical evolutions, which contributed to effectively meeting organizational needs.
Education and Expertise
Tatiana holds a Bachelor of Commerce (BCom) degree in International Business/Trade/Commerce from Fundación Universidad de Bogotá 'Jorge Tadeo Lozano'. Her educational background supports her expertise in ERP systems, particularly JD Edwards, which she uses for effective supply chain management. Additionally, she employs just-in-time methods to optimize inventory management and minimize material shortages.
Professional Reputation
Tatiana is recognized for her integrity and credibility in managing supplier and customer relationships. Her strong reputation is built on her ability to foster exceptional relationships with clients and colleagues, which enhances collaboration and knowledge sharing. This reputation has been a significant asset throughout her career in customer service and procurement.