Ulett Hibbert, P Mp
About Ulett Hibbert, P Mp
Ulett Hibbert is an experienced Account Manager with a background in customer service and project management. He has a proven track record of increasing business revenue and enhancing customer relationships in the chemical industry.
Work at Cascades
Ulett Hibbert has been serving as an Account Manager at Cascades since 2022. In this role, Hibbert is responsible for managing customer accounts and ensuring customer satisfaction. The position involves developing and maintaining relationships with clients, addressing their needs, and delivering tailored solutions. This role builds on Hibbert's extensive experience in account management and customer service.
Previous Experience at Canada Colors and Chemicals Limited
Ulett Hibbert worked at Canada Colors and Chemicals Limited (CCC) in two capacities. Initially, Hibbert served as a Customer Service Supervisor in the Chemical Division from 2001 to 2006. Following this role, Hibbert transitioned to an Account Manager position from 2009 to 2012. During this time, Hibbert contributed to customer service and account management, leveraging skills developed in earlier roles.
Education and Expertise
Ulett Hibbert holds an Associate's degree in Marketing from Seneca Polytechnic, where studies were completed from 1998 to 2001. Hibbert further pursued education at Humber College, achieving a Bachelor's degree in Project Management from 2002 to 2006. Additionally, Hibbert completed a Graduate of Bullet Proof Management certificate program at Crescom Management Training between 2004 and 2005, enhancing management skills and expertise.
Achievements at Amplex Chemicals
At Amplex Chemicals, Ulett Hibbert successfully grew business revenue from $900,000 to $2.5 million through strategic planning and execution. Hibbert increased sales by over 20% while serving as the lead point of contact for customer account management. Responsibilities included implementing compliance with operating procedures and managing multiple projects that supported Operational Excellence.
Background in Business Education
Before entering the chemical industry, Ulett Hibbert worked at Dun and Bradstreet in the Business Education Department from 1984 to 1989. This experience provided a foundation in business operations and education, contributing to Hibbert's later roles in customer service and account management.