Ashwin K K
About Ashwin K K
Ashwin K K is a Senior Analyst in Product Operations at Cashfree Payments, where he has worked since 2023. He previously held various roles in product operations and customer support, including positions at Aptean and a prior analyst role at Cashfree Payments.
Work at Cashfree Payments
Ashwin K K currently serves as a Senior Analyst in Product Operations at Cashfree Payments, a role he has held since 2023. Prior to this position, he worked as an Analyst in Product Operations at the same company for 10 months from 2022 to 2023. His responsibilities in these roles include analyzing product performance and supporting operational processes to enhance product offerings.
Previous Experience at Aptean
Before joining Cashfree Payments, Ashwin K K worked at Aptean in two capacities. He started as a Customer Support Engineer for 2 months in 2022, where he provided technical assistance to customers. He then transitioned to the role of Customer Success Analyst, serving for 2 years from 2020 to 2022. In this position, he focused on ensuring customer satisfaction and success with Aptean's products.
Education and Expertise
Ashwin K K holds a Bachelor of Technology (BTech) degree in Mechanical Engineering from SRM University, where he studied from 2015 to 2019. His educational background provides him with a strong foundation in engineering principles, which he applies in his analytical roles within product operations.
Professional Background
Ashwin K K has built a career in product operations and customer support. His journey began with a focus on customer service at Aptean, where he developed skills in customer engagement and technical support. He later transitioned to Cashfree Payments, where he has taken on more analytical responsibilities, contributing to product operations.