Deepak Prabhu
About Deepak Prabhu
Deepak Prabhu is a Senior Manager in Banking Operations at Cashfree Payments, with extensive experience in the fintech and digital payments sectors. He has held various roles in banking operations, including positions at Razorpay and Ing Vysya Bank, and has a strong academic background in finance and marketing.
Work at Cashfree Payments
Deepak Prabhu serves as a Senior Manager in Banking Operations at Cashfree Payments, a role he has held since 2021. In this position, he is responsible for overseeing banking operations and ensuring the efficiency of payment processes. He has conducted profitability analyses to identify loss-making merchants and has successfully renegotiated pricing with banking partners, which has contributed to reducing GMV loss for the company.
Previous Experience at Razorpay
Prior to his current role, Deepak worked at Razorpay as a Manager in Banking Alliance and Operations from 2018 to 2021. His responsibilities included negotiating with banking partners to enable various payment modes for merchants, which helped strengthen strategic alliances. This experience contributed to his expertise in the fintech and digital payments sector.
Background in Banking Operations
Deepak's career in banking operations began at Ing Vysya Bank, now part of Kotak Mahindra Bank, where he worked from 2011 to 2013. He focused on centralized KYC production and client information validation, supporting periodic maintenance for banks. His efforts in implementing new processes enhanced operational efficiency, significantly reducing manual errors, losses, and delays.
Education and Expertise
Deepak holds a Master of Business Administration (M.B.A.) in Finance and Marketing from Jain (Deemed-to-be University), where he studied from 2009 to 2011. He also earned a Bachelor’s Degree in Computer Applications (BCA) from St. Joseph's Arts & Science College, completing his studies from 2006 to 2009. His educational background provides a strong foundation for his roles in banking and operations within the fintech industry.
Experience at GENPACT
Deepak gained additional experience as an Analyst at GENPACT from 2014 to 2015. This role contributed to his understanding of operational processes and analytics, further enhancing his skills in the financial technology sector.