Eshwar Rao
About Eshwar Rao
Eshwar Rao is a Senior Customer Success Associate at Cashfree Payments in Bengaluru, Karnataka, India, where he has worked since 2022. He holds a Bachelor of Technology in Mechanical Engineering from VIT Vellore and has previous experience in customer success and business operations.
Work at Cashfree Payments
Eshwar Rao currently holds the position of Senior Customer Success Associate at Cashfree Payments, a role he has been in since 2022. His responsibilities include ensuring customer satisfaction and facilitating effective communication between clients and the company. Prior to this role, he served as a Customer Success Associate at the same company from 2021 to 2022. His experience at Cashfree Payments has contributed to his understanding of customer needs and operational efficiency within the payments industry.
Education and Expertise
Eshwar Rao completed his Bachelor of Technology in Mechanical Engineering at VIT Vellore Institute of Technology from 2012 to 2016. His educational background has provided him with a strong foundation in engineering principles, which he applies in his professional roles. He also attended St. Joseph's High School from 2002 to 2012, where he completed his secondary education.
Background in Business Operations
Before joining Cashfree Payments, Eshwar Rao worked at Milaap in various capacities. He served as a Business Operation Associate from 2019 to 2020, where he gained experience in operational processes. He later advanced to the role of Senior Business Operation Associate in Trust and Verification from 2020 to 2021. This progression reflects his growing expertise in business operations and customer engagement.
Internship Experience
Eshwar Rao gained practical experience through an internship at Visakhapatnam Steel Plant, where he worked for one month in 2014. This early exposure to a professional environment helped him develop essential skills relevant to his later roles in customer success and business operations.