Kavitha V
About Kavitha V
Kavitha V is a manager with extensive experience in the payments and e-commerce sectors, having held various roles at PhonePe and Flipkart. She currently works at Cashfree Payments, where she has been employed since 2022.
Current Role at Cashfree Payments
Kavitha V currently holds the position of Manager at Cashfree Payments, where she has been employed since 2022. In this role, she is responsible for overseeing various operational aspects and contributing to the company's growth in the payments sector. Her experience in managing teams and projects enhances her effectiveness in this position.
Previous Experience at PhonePe
Kavitha V has extensive experience at PhonePe, where she worked in multiple roles over several years. She served as a Manager from 2021 to 2024, following her tenure as Assistant Manager for Merchant Onboarding from 2018 to 2020. Additionally, she was a Team Lead for Social Media from 2016 to 2018. Her roles at PhonePe contributed to her expertise in customer experience and social media management.
Experience at Flipkart
Before her time at PhonePe, Kavitha V worked at Flipkart as a Customer Experience Specialist from 2014 to 2016. During this period, she focused on enhancing customer satisfaction and resolving issues, which provided her with a solid foundation in customer service and experience management.
Career Progression Overview
Kavitha V's career demonstrates a clear progression in the fields of customer experience and management. Starting as a Customer Experience Specialist at Flipkart, she transitioned to various roles at PhonePe, ultimately becoming a Manager. Her diverse experiences across different companies have equipped her with a broad skill set in managing teams and improving customer interactions.