Nawara Shanoon
About Nawara Shanoon
Nawara Shanoon is a Product Designer with a Master's degree in Strategic Design Management from the National Institute of Design. She has experience in market research and has worked on various design projects, including onboarding journeys and transaction experiences at Cashfree Payments.
Work at Cashfree Payments
Nawara Shanoon has been employed at Cashfree Payments as a Product Designer since 2022. In this role, she has contributed to designing the end-to-end onboarding and account activation journey for merchants. Additionally, she has worked on creating the platform settings experience for a common platform dashboard. Her focus includes enhancing transaction experiences for various payment modes, particularly for the SoftPOS Mobile application.
Education and Expertise
Nawara Shanoon holds a Master of Design in Strategic Design Management from the National Institute of Design, where she studied from 2019 to 2021. Prior to this, she earned a Bachelor of Engineering in Mechanical Engineering from PES Institute of Technology Bangalore South Campus, completing her studies from 2013 to 2017. Her educational background equips her with a solid foundation in design principles and strategic thinking.
Background
Before joining Cashfree Payments, Nawara Shanoon gained diverse experience in the design field. She worked as a Design Intern at Biomimicry India for one month in 2020. Following that, she served as a User Experience Researcher at OLX Group for six months in 2021-2022. Additionally, she held the position of Associate Technical Manager at Qogno Digital Infrastructure Pvt. Ltd. for seven months in 2018-2019, and worked as a Product Engineer at Papercats Creative Solutions Private Limited for six months in 2018.
Research and Analysis Skills
Nawara Shanoon has conducted heuristics analysis and market research focused on the SoftPOS Application and EDC machine market in India. This research aimed to identify the problems and expectations of agents and merchants, providing valuable insights that inform her design work and enhance user experiences.