Jonathan Holman
About Jonathan Holman
Jonathan Holman is a ServiceNow ITBM Solutions Architect and ITBM Technical Practice Lead at Cask, where he has worked since 2021. He has extensive experience in the ITBM domain, having previously held roles at SAIC and Penn State University.
Work at Cask
Jonathan Holman has been employed at Cask since 2021, serving as a ServiceNow ITBM Solutions Architect and ITBM Technical Practice Lead. In this role, he oversees ITBM ServiceNow implementations across the organization, ensuring successful deployment and integration. He also provides thought leadership on building long-term partnerships with customers in the ITBM domain. His responsibilities include aiding in pre-sales opportunities specifically related to ITBM ServiceNow solutions.
Education and Expertise
Jonathan Holman earned a Bachelor of Science (B.S.) in Operations Management and Supervision from Penn State University, where he studied from 1998 to 2002. His educational background provides a strong foundation for his expertise in IT Business Management (ITBM) and ServiceNow solutions, which he applies in his current role and previous positions.
Background
Before joining Cask, Jonathan Holman worked at SAIC as a ServiceNow Engineer from 2017 to 2021. He also has extensive experience from his time at Penn State University, where he served as a ServiceNow Developer/Administrator in the College of Agricultural Sciences for 16 years, from 2001 to 2017. This diverse background has equipped him with a comprehensive understanding of ServiceNow and ITBM practices.
Professional Experience
Jonathan Holman has accumulated significant professional experience in the ITBM field. His tenure at SAIC as a ServiceNow Engineer involved developing and implementing ServiceNow solutions. Additionally, his long-term role at Penn State University as a ServiceNow Developer/Administrator allowed him to gain in-depth knowledge of ServiceNow functionalities and customer needs, which he leverages in his current position.