Ted Miale
About Ted Miale
Ted Miale serves as the Senior Vice President of Practices at Cask, where he has worked since 2022. With over 25 years of experience in IT Operations and Service Management, he has held various leadership roles in prominent companies, including Ness Digital Engineering and Cognizant.
Work at Cask
Ted Miale serves as the Senior Vice President of Practices at Cask, a position he has held since 2022. He is based in Buffalo, New York. In this role, he focuses on leading practices that enhance IT operations and service management. His extensive background in IT service management and asset management supports his efforts in driving initiatives that benefit clients.
Previous Experience in IT Management
Prior to his current role, Ted Miale worked at Cognizant as Vice President of ServiceNow Domain Practices from 2021 to 2022. He also held multiple positions at Ness Digital Engineering, including Senior Director and Executive Director, where he contributed to the ServiceNow Practice from 2004 to 2020. His experience includes leading initiatives in IT Operations Management (ITOM), IT Service Management (ITSM), IT Asset Management (ITAM), and Software Asset Management (SAM).
Education and Expertise
Ted Miale graduated from the University at Buffalo School of Management, The State University of New York, earning an MBA. He also completed the Systems Engineering Development program at Electronic Data Systems. With over 25 years of experience, he specializes in developing, implementing, and streamlining processes for IT Operations, IT Service, and IT Asset Management.
Background in IT Engineering
Ted Miale began his career as a Systems Engineer at Electronic Data Systems, where he worked from 1995 to 2004. His early career laid the foundation for his extensive knowledge in IT engineering and management. Throughout his career, he has consulted for nearly 10% of the Fortune 500 companies, establishing a referenceable track record in the industry.