Chelsea Hightower
About Chelsea Hightower
Chelsea Hightower is a professional in Learning and Development with a background in Communication and Theatre. She holds a Bachelor's degree from Northern Arizona University and a Master's degree in Educational/Instructional Media Design from Northcentral University.
Work at Casper
Chelsea Hightower currently holds a position in Learning and Development at Casper, where she has been employed since 2021. In this role, she focuses on enhancing employee training and development initiatives. Prior to her current position, she worked at Casper as a Field Account Executive from 2020 to 2021, where she was responsible for managing client accounts and driving sales strategies.
Education and Expertise
Chelsea Hightower earned a Bachelor of Science in Communication from Northern Arizona University, completing her studies from 2011 to 2015. Additionally, she obtained another Bachelor of Science in Theatre from the same institution during the same time period. She furthered her education by achieving a Master's degree in Educational/Instructional Media Design from Northcentral University from 2020 to 2022.
Background
Chelsea Hightower has a diverse professional background that includes roles in customer experience and training. She worked as a CX Specialist at Lemonade for five months in 2020, where she focused on improving customer interactions. Prior to that, she served as a Trainer at Canada Goose from 2018 to 2020, where she was involved in employee training and development.
Previous Employment Experience
Before her roles at Casper and Lemonade, Chelsea worked as a Personal Stylist at Anthropologie from 2017 to 2018 in New York. In this position, she provided personalized styling services to customers, enhancing their shopping experience. Her varied work history reflects her adaptability and skills in both customer service and training.