Fonda Joab
About Fonda Joab
Fonda Joab is a Logistics Analyst with experience in developing training programs to enhance efficiency and accuracy. She has held various roles in the technology sector, including positions at Apple and SupportSpace, and has a background in Criminal Justice.
Work at Casper
Fonda Joab has been employed as a Logistics Analyst at Casper since 2019. In this role, she focuses on developing training programs aimed at providing positive feedback to team members and enhancing efficiency and accuracy in logistics operations. Her responsibilities include mentoring team members in new procedures and best practices, ensuring that the logistics processes align with company standards.
Previous Experience in Logistics and Support
Before joining Casper, Fonda Joab held several positions that contributed to her expertise in logistics and customer support. She worked at SupportSpace, Ltd. as a Technical Support Dispatcher for two months in 2011. Following that, she served as a Customer Success Agent at Rafter, Inc. for seven months in 2013. Additionally, she gained valuable experience as an Operations Specialist at Apple from 2014 to 2019, where she managed in-store devices and played a key role in product launches.
Education and Expertise
Fonda Joab studied at Skyline College, where she focused on Criminal Justice and Law Enforcement Administration. She completed her studies in this field from 2011 to 2013. This educational background, combined with her professional experience in logistics and operations, has equipped her with a unique skill set applicable to her current role.
Product Launch Strategy at Apple
During her tenure at Apple, Fonda Joab was responsible for planning and overseeing strategies for new product launches at the store level. This included high-profile products such as iPhones, Apple Watches, and iPads. Her role involved managing visual merchandising and resets to ensure that the store environment effectively showcased these new products.