Lucie Regalado
About Lucie Regalado
Lucie Regalado serves as the General Store Manager at Casper in Pleasanton, California, where she has worked since 2019. With extensive experience in retail management, she focuses on business strategies, inventory management, and team development.
Work at Casper
Lucie Regalado has served as the General Store Manager at Casper since 2019, contributing to the Pleasanton, California location. In her role, she has developed and implemented business-driving strategies and quarterly and annual business plans. Her focus includes identifying marketing opportunities and creating new selling and clienteling strategies. Regalado oversees inventory management to minimize carrying costs and enhance store productivity. She fosters an inspiring environment that encourages engagement and learning among team members, empowering them to reach their full potential.
Previous Experience in Retail Management
Before joining Casper, Lucie Regalado accumulated extensive experience in retail management. She worked at Nordstrom as a Manager from 1996 to 2001, where she honed her leadership skills. Regalado then transitioned to Easy Life Furniture as a Store Manager for 11 months in 2003. She also served as Co-Manager at Lerner New York Outlet, Inc. from 2002 to 2003. Following these roles, she worked at Men's Wearhouse as an Assistant Store Manager from 2004 to 2005 and at Dillard's Inc. as an Area Sales Manager from 2005 to 2009. Most recently, she was a Sales Supervisor at Macy's from 2017 to 2019.
Team Development and Recruitment
At Casper, Lucie Regalado plays a crucial role in recruiting, retaining, and developing talent. She actively engages in daily networking and interviews prospective candidates to build a unique talent pool. Regalado's approach emphasizes continuous development and support for her team, ensuring that they are equipped to deliver an engaging customer experience. Her commitment to fostering a positive work environment contributes to high levels of employee engagement and retention.
Customer Experience Initiatives
Lucie Regalado is instrumental in creating an engaging customer experience at Casper. She focuses on building relationships that connect customers with the brand and its values. By prioritizing customer engagement, Regalado ensures that the store not only meets sales targets but also fosters loyalty and satisfaction among its clientele. Her strategies aim to enhance the overall shopping experience, aligning with Casper's mission to provide exceptional service.