Matt Carroll
About Matt Carroll
Matt Carroll serves as the Head of Customer Intelligence & Analytics at Casper, where he has worked since 2014. He has a background in finance and entrepreneurship, with experience in founding startups and a strong skill set in data analysis and consumer behavior.
Work at Casper
Matt Carroll has been serving as the Head of Customer Intelligence & Analytics at Casper since 2014. In this role, he focuses on analyzing customer data to enhance the overall customer experience and drive business strategies. His tenure at Casper spans over ten years, during which he has contributed to the company's growth and understanding of consumer behavior in the sleep industry. His expertise in analytics plays a crucial role in shaping Casper's approach to customer engagement and product development.
Previous Experience
Before joining Casper, Matt Carroll held various positions that contributed to his professional development. He worked briefly as an FX Treasury Manager at Associated Foreign Exchange in 2008. He also founded PhasedReduction, where he operated from 2009 to 2010. Additionally, he served as a Social Entrepreneurship Fellow at Loyola Marymount University from 2006 to 2008, gaining valuable insights into social impact and entrepreneurship.
Education and Expertise
Matt Carroll earned a Bachelor of Business Administration with a focus on Finance and Entrepreneurship from Loyola Marymount University. His educational background laid the foundation for his career in analytics and customer intelligence. He possesses advanced skills in Excel and SQL, which are essential for data analysis. Furthermore, he has moderate skills in various programming languages and platforms, including Rails, PHP, R, Shopify, Magento, and Spree, enhancing his ability to work across different technological environments.
Achievements and Recognition
Matt Carroll has been recognized as a Top Writer on Quora in both 2012 and 2013, showcasing his expertise and thought leadership in various topics. He delivered a keynote at Credit Suisse's Future of E-Commerce Quarterly, where he shared insights on the evolving landscape of e-commerce. His entrepreneurial spirit is reflected in his founding of VÆL Project, a men's high-end footwear brand, which deepened his interest in consumer behavior and market trends.
Entrepreneurial Ventures
Throughout his career, Matt Carroll has launched four fashion startups and collaborated with numerous e-commerce startups. His collaborations include partnerships with companies such as Huckberry, Pistol Lake, KISSmetrics, Brightpearl, and Stipple. These ventures demonstrate his commitment to innovation in the fashion and e-commerce sectors, as well as his ability to adapt to changing market dynamics.