Savira Ravianne Rusdi
About Savira Ravianne Rusdi
Savira Ravianne Rusdi is a Wholesale Operations Coordinator at Casper, where she has worked since 2019. She has a diverse background in customer experience and operations, with previous roles at companies such as Intern Queen Inc., Glam&Go, and the National Football League.
Current Role at Casper
Savira Ravianne Rusdi serves as the Wholesale Operations Coordinator at Casper, a position she has held since 2019. In this role, she manages the operational relationship between Casper and various wholesale accounts, including Big Box, Club, Direct-to-Consumer (DTC), Furniture, and Department stores. She conducts daily stand-ups with third-party logistics providers to ensure order processing efficiency. Additionally, she utilizes cloud-based supply chain management software to support finance and accounting through purchase order invoice fulfillment.
Previous Experience in Wholesale and Customer Experience
Prior to her current role, Savira worked at Cleanly as a Customer Experience Specialist from 2017 to 2019, where she focused on enhancing customer interactions. She also served as a CX Coordinator at Glam&Go from 2016 to 2017, contributing to customer experience initiatives. Her experience includes a position as an Account Executive at Yelp from 2015 to 2016, where she managed client accounts and sales strategies.
Internship and Early Career Experience
Savira began her career with various internships, including a role as a Business Virtual Intern at Intern Queen Inc. from 2013 to 2014. She also worked as a Marketing and Campus Programs Coordinator at the same organization for three months in 2014. Additionally, she gained experience as a Public Relations Intern at AMP3 Public Relations for one month in 2014 and participated in the Super Bowl Host Committee for the National Football League from 2013 to 2014.
Education and Academic Background
Savira holds a Bachelor of Science (B.S.) degree in Business, Management, Marketing, and Related Support Services from Rutgers University - Newark. She attended the university from 2009 to 2014, completing her studies over a five-year period. Her education has provided her with a solid foundation in business principles and practices.
Skills and Operational Expertise
In her current role, Savira develops workflows, case guides, standard operating procedures, and escalation pathways for Sales Operations. Her expertise includes managing relationships with third-party logistics providers and ensuring efficient order processing. She employs cloud-based supply chain management software to streamline finance and accounting processes, demonstrating her proficiency in operational management.