Shanell Molina
About Shanell Molina
Shanell Molina is a Store Manager at Casper, where she has worked since 2019, creating an inclusive work environment and mentoring future leaders. Previously, she held management and business roles at Macy's and Komar, and she holds degrees in Accounting and Business Management.
Current Role at Casper
Shanell Molina has served as the Store Manager at Casper since 2019. In this role, she is responsible for overseeing store operations, ensuring a high level of customer service, and managing team performance. She focuses on creating an inclusive and diverse work environment, fostering connections among team members, and promoting peer-to-peer teaching. Her leadership style emphasizes mentorship and the development of future leaders within the organization.
Previous Experience at Macy's
Before joining Casper, Shanell Molina worked at Macy's as a Business Manager from 2017 to 2019 in the Richmond, Virginia Area. During her tenure, she managed various aspects of store operations and contributed to the overall business strategy. Her experience at Macy's provided her with valuable insights into retail management and customer engagement.
Background in Business Management
Shanell Molina studied Business Management at SUNY Empire State College, where she earned an Associate's degree from 2013 to 2016. She furthered her education at Southern New Hampshire University, obtaining a Bachelor of Applied Science in Accounting from 2016 to 2018. This educational background has equipped her with the analytical skills necessary to utilize KPIs and adapt business strategies effectively.
Experience as Account Coordinator
Prior to her role at Macy's, Shanell Molina worked as an Account Coordinator at Komar from 2013 to 2016 in the Greater New York City Area. In this position, she was involved in managing client accounts and supporting business operations, which contributed to her understanding of retail dynamics and customer relations.
Leadership and Innovation at Casper
At Casper, Shanell Molina has implemented innovative business standards aimed at enhancing customer experience and team connectivity. She utilizes analytics to inform her decisions and strategies, ensuring that the store meets its performance goals. Her commitment to talent investment and effective leadership has positioned her as a key figure in the development of the store's workforce.