Sou Saeteurn
About Sou Saeteurn
Sou Saeteurn serves as the Associate Store Manager at Casper, where he focuses on enhancing the omni-channel customer experience. With extensive experience in retail management, he has held various positions at companies such as Scotch & Soda, Diesel, and Away.
Work at Casper
Sou Saeteurn serves as an Associate Store Manager at Casper, a position held since 2021. In this role, Saeteurn focuses on protecting and enhancing the omni-channel customer experience. Responsibilities include developing back-of-house processes and managing continuous improvements to streamline operations. Additionally, Saeteurn has implemented community cultivation and event programming to strengthen Casper's local market presence. Collaboration with headquarters teams is a key aspect of this role, ensuring alignment with broader company objectives.
Previous Experience in Retail Management
Prior to joining Casper, Sou Saeteurn held several management roles in the retail sector. From 2015 to 2018, Saeteurn was the General Store Manager at Scotch & Soda in the San Francisco Bay Area. Before that, Saeteurn worked for 11 years as an Assistant Store Manager at Diesel in the Greater Seattle Area. Additional experience includes positions as an Assistant Store Manager at Away and as a Stage Experience Manager at SEPHORA. These roles contributed to a comprehensive understanding of retail operations and customer engagement.
Education and Expertise
Sou Saeteurn studied at the Fashion Institute of Design & Merchandising (FIDM), where an Associate's degree in Fashion/Apparel Design was achieved from 2001 to 2003. This educational background provides a foundation in fashion and design principles, which complements Saeteurn's extensive experience in retail management. Saeteurn also attended West Seattle High School, further contributing to a well-rounded educational background.
Career Progression in Retail
Sou Saeteurn's career in retail began at Levi Strauss & Co. as a Sales Specialist and Stock Associate from 2001 to 2003. Following this, Saeteurn worked at Gap as a Floor Supervisor for 11 months in 2003-2004. This early experience laid the groundwork for a successful career in retail management, leading to progressively responsible positions at various well-known brands, including Diesel, Scotch & Soda, and Casper.