Stephen Graffagna
About Stephen Graffagna
Stephen Graffagna is a retail management professional with over 15 years of experience, currently serving as Store Manager at Casper in Vernon Hills, Illinois. He has previously held management positions at Borders, Harry & David, Barnes & Noble, and HomeGoods, demonstrating strong skills in staff development and sales achievement.
Current Role at Casper
Stephen Graffagna has been serving as the Store Manager at Casper since 2021. In this role, he oversees store operations in Vernon Hills, Illinois. His responsibilities include managing staff, driving sales, and ensuring a positive customer experience. Graffagna utilizes his extensive retail management experience to lead his team effectively.
Previous Experience in Retail Management
Before joining Casper, Graffagna held several significant positions in retail management. He worked as the Store Manager at Harry & David from 2019 to 2020 in Deer Park, Illinois. Prior to that, he spent six years as an Assistant Store Manager at Barnes & Noble, Inc. from 2007 to 2013 in Vernon Hills, Illinois. His experience also includes a role as Operations Manager at HomeGoods Stores from 2015 to 2019 in Palatine, Illinois, and as an Inventory Manager at Borders from 2004 to 2007 in Schaumburg, Illinois.
Skills and Expertise in Retail
Graffagna possesses strong skills in staff selection, development, and team motivation. He has over 15 years of experience in retail management, with a focus on developing new business and exceeding sales goals. His proven track record includes strong interpersonal, communication, and organizational skills, which contribute to his effectiveness as a manager.
Educational Background
Stephen Graffagna studied History at Northern Illinois University from 1986 to 1988. His educational background has provided him with a foundation that complements his extensive experience in retail management.