Taylor Hays
About Taylor Hays
Taylor Hays is an Associate Store Manager at Casper, where they have worked since 2019. Previously, they held positions at the Federal Aviation Administration, Towne Park, and Vans, and studied Sociology at UC Irvine.
Work at Casper
Taylor Hays has been employed at Casper as an Associate Store Manager since 2019. In this role, Hays oversees store operations, manages staff, and ensures customer satisfaction in the Mission Viejo, California location. Hays has contributed to the store's performance and customer engagement strategies, aligning with Casper's mission to provide quality sleep products.
Previous Experience in Aviation
Before joining Casper, Taylor Hays worked at the Federal Aviation Administration as an Air Traffic Controller for a brief period in 2019. This role was based in Oklahoma City, Oklahoma, and lasted for three months. Hays gained experience in managing air traffic and ensuring the safety of flights during this time.
Experience in Guest Services
Taylor Hays served as a Guest Services Captain at Towne Park from 2018 to 2019. This position, held for nine months in Orange, California, involved managing guest services and enhancing customer experiences in a hospitality setting. Hays developed skills in customer interaction and service management during this tenure.
Career at Vans
From 2010 to 2018, Taylor Hays worked as an Assistant Store Manager at Vans, a Division of VF Outdoor. This role spanned eight years in Tustin, California. Hays was responsible for supporting store operations, managing staff, and driving sales performance, contributing to the overall success of the retail location.
Education in Sociology
Taylor Hays studied Sociology at the University of California, Irvine, from 2007 to 2010. Hays earned a degree in Sociology, which provided a foundation in understanding social behavior and structures. This educational background supports Hays' skills in customer relations and team management.