Maria K.
About Maria K.
Maria K. is an experienced operations specialist currently serving as an Operations Specialist at CAST AI and a Senior Operations Manager at DeckRobot. She has held various roles in operations and management across multiple companies, including Whatagraph and Pret A Manger, and has a Bachelor's degree in Advertising, PR, and Media from Middlesex University.
Current Role at CAST AI
Maria K. serves as an Operations Specialist at CAST AI since 2024. In this role, she is responsible for streamlining operations and enhancing efficiency within the organization. Her position involves collaborating with various teams to ensure operational goals are met and processes are optimized.
Previous Experience at Whatagraph
Maria K. has extensive experience at Whatagraph, where she held multiple roles. She was the Head of Operations from 2021 to 2022, overseeing operational strategies and team management. Following this, she served as Head of Operations & Data Protection Officer from 2022 to 2023, focusing on operational excellence and compliance. Additionally, she worked as Partnerships Development Team Lead for two months in 2021 and as Partnerships Development Executive for three months in 2020.
Professional Background in Customer Service
Maria K. has a background in customer service, having worked at Booking.com as a Customer Service Guest Specialist from 2019 to 2020. Prior to that, she gained experience at Pret A Manger, where she held various positions including Team Member, Barista, and Team Lead from 2014 to 2017. These roles contributed to her skills in team leadership and customer engagement.
Education and Academic Qualifications
Maria K. studied at Middlesex University, where she earned a Bachelor's degree in Advertising, PR, and Media from 2013 to 2016. This academic background provided her with foundational knowledge in communication strategies and media relations, which she has applied throughout her career.
Experience as Executive Assistant
Maria K. worked as an Executive Assistant to the CEO at SCM UK PROPERTIES LIMITED from 2017 to 2019. In this role, she supported executive operations and facilitated communication within the organization. She also briefly served as a Personal Assistant to the CEO at Tax Free 4U in 2017.