Orlando Santos
About Orlando Santos
Orlando Santos is a Clinical Services Coordinator at Castle Biosciences, Inc., where he has worked since 2021. He has extensive experience in healthcare operations, having held various roles in organizations such as Iora Health and Gateway Group One.
Current Role at Castle Biosciences
Orlando Santos serves as a Clinical Services Coordinator at Castle Biosciences, Inc. since 2021. In this role, he manages and documents the receipt and chain of custody for all patient samples received. He also oversees the administrative aspects of both pre-analytic and post-analytic laboratory operations. Additionally, he facilitates the tissue acquisition process and engages with outside laboratories as necessary. Santos maintains the accuracy and completeness of the company's lab information system and interfaces with the Lab Director to ensure the accurate production and distribution of laboratory reports.
Previous Experience in Healthcare
Before joining Castle Biosciences, Orlando Santos held various positions in the healthcare sector. He worked as a Health Coach and Operations Coordinator at Iora Health from 2018 to 2021, where he contributed to patient care and operational efficiency. Prior to that, he was a Health Coach at Sharecare from 2016 to 2018, focusing on health improvement strategies. His earlier experience includes a role as a Clinical Associate at Lifewell Behavioral Wellness, Inc. in 2015, where he supported clinical operations.
Early Career and Other Roles
Orlando Santos began his career in customer service roles, including a position as a Passenger Service Agent/Lead at Prospect Airport Services, Inc. from 2008 to 2010. He later transitioned to Gateway Group One as an Ambassador/Coordinator from 2013 to 2014. In 2021, he briefly worked as an SNP Program Operations Coordinator at Monogram Health for seven months. These roles provided him with a diverse skill set applicable to his current position in clinical services.
Educational Background
Orlando Santos earned a Bachelor's degree in Health Services/Allied Health/Health Sciences from Arizona State University. His studies spanned from 2011 to 2015, equipping him with foundational knowledge and skills relevant to his career in healthcare and clinical services.