Cole E.
About Cole E.
Cole E. is a Customer Success Manager at Castor, where he has worked since 2021. He has prior experience in account management and business development at Infor, and he holds a Bachelor of Arts in Economics from Furman University.
Work at Castor
Cole E. has been serving as a Customer Success Manager at Castor since 2021. In this role, he focuses on enhancing customer experiences and ensuring the effective use of Castor's technology in clinical trials. He has contributed to the success of clinical trials across various disease areas, including diabetes, cardiovascular disease, and oncology. His efforts support both commercial and academic studies by facilitating the integration and decentralization of clinical trial data. Cole manages customer success for a platform that is utilized by over 40,000 researchers globally.
Previous Experience at Infor
Prior to joining Castor, Cole E. worked at Infor from 2018 to 2021. He held the position of Account Manager in Infor Digital Sales from 2019 to 2021, where he was responsible for managing client relationships and driving sales initiatives. Before that, he served as a Business Development Representative from 2018 to 2019. Both roles were based in the Greenville, South Carolina area, contributing to his experience in customer engagement and sales strategies.
Education and Expertise
Cole E. earned a Bachelor of Arts (B.A.) in Economics from Furman University, graduating Cum Laude in 2013. His academic background provides a strong foundation for his roles in customer success and sales, equipping him with analytical skills and economic insights. He also attended The Westminster Schools from 2003 to 2009, where he completed his secondary education.
Background
Cole E. has a diverse professional background that includes significant experience in customer success and sales. His career began at Infor, where he progressed from a Business Development Representative to an Account Manager. This trajectory reflects his ability to adapt and grow within the technology and sales sectors. His current role at Castor allows him to leverage his experience to support researchers and enhance clinical trial processes.