Ryan Villasenor
About Ryan Villasenor
Ryan Villasenor serves as the Sr. Director of Revenue Operations at Catalyst Inc. since 2020, bringing extensive experience from previous roles at Salesforce and other companies where he focused on revenue management and operational efficiency.
Work at Catalyst Inc.
Ryan Villasenor has been serving as the Sr. Director of Revenue Operations at Catalyst Inc. since 2020. In this role, he manages all revenue stream reporting and partners with senior leadership to finalize key performance indicators (KPIs) and revenue targets. He focuses on constant evaluation of current processes to implement automations and remove redundancies, thereby enhancing workflow efficiency. Additionally, he has built automated alerts for representatives and managers to facilitate proactive management of relationships with supporters.
Previous Experience at Salesforce
Ryan Villasenor held multiple positions at Salesforce from 2013 to 2016. He started as a Renewals Manager for 11 months, followed by a role as Senior Renewals Manager for 6 months, and later served as Early Engagements Manager for one year. During his tenure, he conducted discovery sessions with various departments to understand the current state of operations and present future state Salesforce implementations. He also integrated third-party platforms into Salesforce, enhancing the system's functionality.
Career Background in Sales and Management
Before his time at Salesforce, Ryan Villasenor worked as a Sales Associate at CarMax for 5 months in 2008. He also served as an Assistant Manager at The Vitamin Shoppe from 2012 to 2013. In 2019, he took on the role of Sales Enablement Manager at GetMulberry, where he was responsible for the bi-annual Net Promoter Score (NPS) survey in collaboration with the marketing team. His diverse background in sales and management has contributed to his expertise in revenue operations.
Education and Expertise
Ryan Villasenor studied at the Art Institute of Tennessee Nashville, where he earned a Bachelor of Arts degree in Audio Production from 2008 to 2011. His educational background has provided him with a foundation in production and technology, which he has applied throughout his career in various operational and managerial roles.
Achievements in Process Improvement
Throughout his career, Ryan Villasenor has implemented several initiatives aimed at improving operational efficiency. He created flows to reduce administrative burdens and increase data accuracy. He has built reports and dashboards to ensure accuracy and transparency across organizations. His focus on automating processes has contributed to more efficient workflows and better management of organizational resources.