Alexis Peterson
About Alexis Peterson
Alexis Peterson is a Customer Success Coach currently working at Catalyst Software, with a diverse background in customer engagement and media management. She has held various leadership roles at companies such as SQAD LLC, Publicis Media, and Hunt Club, and has an academic background in Environmental Sciences and Policy from Johns Hopkins University.
Current Role at Catalyst Software
Alexis Peterson serves as a Customer Success Coach at Catalyst Software since 2023. In this role, she focuses on enhancing customer satisfaction and ensuring clients achieve their desired outcomes with the company's products. She participates in the Catalyst Coaching Corner, a program aimed at mentoring aspiring Customer Success Leaders through monthly coaching sessions.
Previous Experience at Hunt Club
Prior to her current position, Alexis held multiple roles at Hunt Club. She worked as the Sr. Managing Director starting in 2023, and previously served as VP of Atlas Customer Success for five months in 2022. Additionally, she was the Director of Talent Strategy from 2022 to 2023 and the Executive Director of Talent Strategy from 2021 to 2022.
Experience at SQAD LLC
Alexis Peterson spent eight years at SQAD LLC, where she held various positions. She was the Regional Support Director from 2008 to 2016 and later became the VP of Client Engagement from 2016 to 2019. Following that, she served as VP of Client Service from 2019 to 2021.
Educational Background
Alexis holds a Master of Science in Environmental Sciences and Policy from Johns Hopkins University. She completed her undergraduate studies at Syracuse University, graduating Magna Cum Laude with dual degrees in Advertising and Spanish, and a minor in Psychology. Additionally, she studied Spanish Language and Literature at Instituto Internacional in Madrid, Spain.
Community Involvement
Alexis actively participates in community service by serving on non-profit boards and volunteering with NYCares. Her contributions focus on community improvement efforts, demonstrating her commitment to social responsibility and community engagement.