Andrea Brisker, MBA
About Andrea Brisker, MBA
Andrea Brisker, MBA, serves as the Director of Customer Success at SimpleLegal, an Onit company, and has extensive experience in customer success and account management across various industries. Her educational background includes degrees in Biology and Communications from the University of California, Davis, as well as an MBA from San Jose State University.
Current Role at Catalyst Software
Andrea Brisker serves as a Customer Success Coach at Catalyst Software, a position she has held since 2023. In this role, she focuses on enhancing customer experiences and ensuring successful outcomes for clients. Her expertise in customer success strategies is instrumental in driving customer satisfaction and retention.
Experience at SimpleLegal
Andrea Brisker has extensive experience at SimpleLegal, an Onit company, where she held various positions over several years. She worked as a Customer Success Director in 2020 for three months, followed by roles as Manager, Renewals, from 2020 to 2021, and as Manager, Customer Success from 2021 to 2022. Most recently, she served as Sr. Manager, Customer Success from 2022 to 2024, contributing to the development and implementation of customer success initiatives.
Educational Background
Andrea Brisker holds a Bachelor of Arts in Communications and a Bachelor of Science in Biology from the University of California, Davis. She also earned a Master of Business Administration (M.B.A.) from San Jose State University, where she studied at the Lucas College of Business. Additionally, she obtained a certificate in Business Analytics, further enhancing her analytical skills relevant to her career in customer success.
Diverse Career History
Andrea Brisker has a diverse career history that spans multiple industries, including internet, legal tech, and AI. She has held roles in sales, account management, and customer success at various companies, including Connexity, Inc., Passage AI, and RealPage, Inc. This breadth of experience provides her with a comprehensive understanding of customer needs across different sectors.
Involvement in Customer Success Operations
Throughout her career, Andrea Brisker has been involved in scaling customer success operations at multiple organizations. Her focus on growth and efficiency in customer programs has been a key aspect of her roles, indicating her commitment to optimizing customer engagement and satisfaction.