Angeline Gavino
About Angeline Gavino
Angeline Gavino is a Customer Success Coach with over 17 years of experience in the SaaS and technology industry, currently serving as Vice President of Customer Success at Katalon. She focuses on coaching and mentoring women leaders in the Customer Success field.
Work at Catalyst Software
Angeline Gavino serves as a Customer Success Coach at Catalyst Software, a role she has held since 2022. In this position, she focuses on enhancing customer satisfaction and success through effective coaching and support strategies. Her experience in customer success and leadership roles contributes to her ability to guide clients in achieving their goals.
Current Role at Katalon
Angeline Gavino is the Vice President of Customer Success at Katalon, a position she has occupied since 2022. In this role, she oversees customer success initiatives and strategies, ensuring that clients receive the necessary support to maximize the value of Katalon's software solutions. Her leadership in this area is pivotal for fostering strong client relationships.
Previous Experience at Epsilo
Before her current roles, Angeline worked at Epsilo as the Head of Customer Success, Support & Managed Services from 2021 to 2022. During her 10-month tenure, she was responsible for leading customer success initiatives and managing support services, contributing to the overall satisfaction of Epsilo's clients.
Background in Customer Success
Angeline Gavino has over 17 years of experience in the SaaS and technology industry, with a significant focus on customer success roles. Her career includes positions such as Customer Success Manager at INSPECTORIO and Operations Manager at Thomson Reuters. She has also worked in various capacities at Thomson Reuters, gaining extensive knowledge in customer support and product management.
Education and Expertise
Angeline Gavino earned her Bachelor of Arts in European Languages from the University of the Philippines, completing her studies from 2002 to 2007. Her educational background, combined with her extensive experience in the technology sector, equips her with the skills necessary to coach and mentor women leaders in the customer success field.