Aviel Sivan
About Aviel Sivan
Aviel Sivan is a Customer Success/Growth Coach with extensive experience in customer success and sales operations across various technology companies. He currently serves as Head of Global Customer Success at Windward and has held significant roles at Sisense, Allot, and ECI Telecom.
Current Role at Catalyst Software
Aviel Sivan serves as a Customer Success/Growth Coach at Catalyst Software since 2023. In this role, he implements new practices aimed at enhancing customer value realization. His focus is on driving customer success strategies that align with the company's growth objectives.
Experience at Windward
Since 2023, Aviel Sivan has been the Head of Global Customer Success at Windward. In this position, he oversees customer success initiatives on a global scale, ensuring that clients achieve their desired outcomes while maximizing the value of Windward's offerings.
Previous Experience at Sisense
Aviel Sivan held multiple roles at Sisense, including Head of International Strategic Accounts and Head of International Customer Success from 2019 to 2023. His responsibilities included managing customer relationships and driving success across international markets, contributing to the company's customer retention and satisfaction.
Professional Background at ECI Telecom
Aviel Sivan worked at ECI Telecom in various capacities from 1998 to 2008. His roles included Project Manager in the Turn-Key division, Director of Project Management, and AVP Sales & Marketing in the Broadband Access Division. His experience there provided him with a strong foundation in project management and sales operations.
Educational Background
Aviel Sivan earned his MBA in Marketing from Tel Aviv University, where he studied from 1994 to 1998. He also holds a BSc in Aeronautics from the Technion - Israel Institute of Technology, completing his studies from 1988 to 1992. His educational background supports his expertise in customer success and growth strategies.