Beth Greenberg
About Beth Greenberg
Beth Greenberg is a Customer Success Coach currently at Catalyst Software, with a robust background in customer success roles at Pendo.io, where she served in various managerial positions from 2016 to 2023. She holds a Bachelor of Science in Business Administration with a concentration in Marketing from UNC Kenan-Flagler Business School.
Current Role at Catalyst Software
Beth Greenberg currently serves as a Customer Success Coach at Catalyst Software, a position she has held since 2023. In this role, she focuses on enhancing customer satisfaction and ensuring successful product adoption. Her experience in customer success management equips her to effectively support clients and drive engagement with the software solutions offered by Catalyst.
Previous Experience at Pendo.io
Beth Greenberg has extensive experience at Pendo.io, where she held multiple roles over several years. She worked as a Customer Success Manager from 2016 to 2018, followed by a position as Sr. Manager, Customer Success - Growth (Enterprise) from 2022 to 2023. Additionally, she served as Sr. Manager, Customer Success - Commercial Select for 8 months in 2021. Her progressive roles at Pendo.io reflect her expertise in customer success strategies and management.
Background in Customer Success
Beth Greenberg has a solid background in customer success, having worked in various capacities across different organizations. Before her tenure at Pendo.io, she was a Senior Consultant - Customer Success at Sageworks from 2014 to 2016 and a Regional Consultant from 2012 to 2014. Her early career included a role as an Account Executive at Sinclair Broadcast Group. This diverse experience has contributed to her comprehensive understanding of customer relationship management.
Education and Academic Background
Beth Greenberg studied at UNC Kenan-Flagler Business School, where she earned a Bachelor of Science in Business Administration with a concentration in Marketing from 2006 to 2010. Her academic background provides a strong foundation for her career in customer success, equipping her with essential marketing and business skills that are applicable in her professional roles.
Volunteer Experience
In addition to her professional roles, Beth Greenberg volunteered as an intern at the Make-A-Wish Foundation in 2009. This experience allowed her to contribute to a charitable organization and gain insights into customer engagement and support in a nonprofit context.