Blair Taylor
About Blair Taylor
Blair Taylor serves as the Senior Employee Experience Manager at Catalyst Software, where she focuses on enhancing employee experiences through empathetic communication and digital resource integration. With a background in customer service and organizational leadership, she has held various roles in the hospitality and tech industries.
Current Role at Catalyst Software
Blair Taylor currently serves as the Senior Employee Experience Manager at Catalyst Software, a position held since 2024. In this role, Taylor focuses on enhancing employee experiences within the organization, advocating for the integration of digital resources and transformative policies. The position is based in New York, New York, and operates in a hybrid work environment.
Previous Experience in Customer Experience
Prior to joining Catalyst Software, Blair Taylor worked at The Residence at Silver Square as a Customer Experience Coordinator from 2020 to 2021. This role was based in Dover, New Hampshire, and lasted for one year. Taylor also held various positions at The Wolfeboro Inn & Wolfe's Tavern, including Guest Service Agent from 2016 to 2020 and Rooms Division Manager from 2019 to 2020.
Educational Background
Blair Taylor studied at Plymouth State University, where they earned a degree in Communication and Media Studies, focusing on Professional Communications from 2015 to 2018. Taylor furthered their education at Fitchburg State University, achieving a Master of Business Administration (MBA) in Organizational Leadership from 2021 to 2022.
Advocacy and Beliefs
Blair Taylor advocates for organizations to take responsibility in fostering wellbeing and positively impacting their communities. Taylor emphasizes the importance of empathetic communication as a means to transform relationships within organizations, reflecting a commitment to enhancing workplace culture.