Bonnie (Barnali) Chatterjee
About Bonnie (Barnali) Chatterjee
Bonnie (Barnali) Chatterjee is a Customer Success Coach with over 25 years of experience in the technology sector, currently serving as a Solutions Engineering Leader at Snowflake and as a member of the Board of Advisors at ProgramEquity and Luma Health. She has held various leadership roles in prominent companies, including Stripe, GitHub, and Franklin Templeton Investments.
Work at Catalyst Software
Bonnie Chatterjee has been serving as a Customer Success Coach at Catalyst Software since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring that clients derive maximum value from the company's offerings. Her extensive experience in the technology sector supports her efforts in building effective customer-facing teams and delivering excellence in service.
Current Board Positions
Bonnie Chatterjee has held advisory roles at ProgramEquity and Luma Health since 2021. At ProgramEquity, she contributes her expertise to guide the organization in its mission. Similarly, her role at Luma Health involves providing strategic insights to support the company's growth and customer success initiatives.
Previous Experience at Franklin Templeton Investments
Bonnie Chatterjee worked at Franklin Templeton Investments in various capacities from 2004 to 2011. Her roles included Business Analyst/Release Manager, Compliance Analyst, Business Project Manager, and Web Governance Manager. This diverse experience provided her with a strong foundation in project management and governance within the financial services sector.
Educational Background
Bonnie Chatterjee holds a Bachelor of Business Administration (BBA) in Economics and Finance from Notre Dame de Namur University, where she studied from 1998 to 2000. She also completed a Bachelor of Science in Economics at St. Xavier's College from 1995 to 1998. Additionally, she earned a certification in Project Management from the University of California, Berkeley, and completed the Executive Women in Leadership program at Cornell University.
Career in Technology and Customer Success
With over 25 years of experience in the technology industry, Bonnie Chatterjee specializes in helping SaaS companies grow and succeed. She has held significant positions, including Head of Professional Services at Stripe and GitHub, where she was responsible for building customer-facing teams and managing service delivery. Her roles have consistently focused on enhancing customer experience and ensuring organizational financial health.