Devon Lee
About Devon Lee
Devon Lee is a Customer Success Coach currently serving as VP of Client Success at Medallia since 2023. With extensive experience in client success roles across various companies, including Campaign Monitor and Mindful, Lee has built a strong background in customer relations and business management.
Current Role at Medallia
Devon Lee serves as the Vice President of Client Success at Medallia, a position held since 2023. In this role, Lee focuses on enhancing customer satisfaction and ensuring successful client engagement. The role involves strategic oversight of client success initiatives, aiming to foster long-term relationships and drive value for clients.
Experience at Catalyst Software
Devon Lee has been a Customer Success Coach at Catalyst Software since 2020. In this capacity, Lee works to improve customer experiences and outcomes by providing guidance and support. The role emphasizes understanding client needs and facilitating effective use of the software to achieve desired results.
Previous Positions at Campaign Monitor
Devon Lee held multiple roles at Campaign Monitor, including Sales Executive from 2014 to 2016, Senior Manager of Existing Business from 2016 to 2017, and Director of Customer Success from 2017 to 2019. These positions involved managing client relationships, driving sales growth, and leading customer success strategies.
Educational Background
Devon Lee studied at Georgetown College, where a Bachelor of Arts degree was earned. The focus of the studies included International Business and Spanish, providing a foundation for a career in customer success and client management.
Professional Affiliations
Since 2020, Devon Lee has been a member of Gain Grow Retain, an organization dedicated to enhancing customer success practices. This affiliation supports ongoing professional development and networking within the customer success community.