Jessi Dexheimer
About Jessi Dexheimer
Jessi Dexheimer is a Customer Success Coach with a background in journalism and Latin American studies from Elon University. She has held various leadership roles in customer success and account management across multiple companies, including Tubular Labs and Verizon Media.
Current Role at Catalyst Software
Jessi Dexheimer serves as a Customer Success Coach at Catalyst Software. She has been in this role since 2023, working remotely. In her position, she focuses on enhancing customer satisfaction and ensuring that clients achieve their desired outcomes with the software solutions provided by the company.
Previous Experience at Tubular Labs
Prior to her current role, Jessi worked at Tubular Labs as the Global Head of Customer Success and Services from 2022 to 2023. During her tenure in New York, she was responsible for overseeing customer success initiatives and leading teams to improve client engagement and satisfaction.
Education and Expertise
Jessi Dexheimer earned her Bachelor's degree from Elon University, where she studied Journalism and Latin American Studies. Her educational background provides her with strong communication skills and a comprehensive understanding of diverse cultures, which she applies in her professional roles.
Career Progression and Leadership Roles
Jessi has held several leadership positions throughout her career. She was the Director of Account Management at Intersection Co. from 2017 to 2019 and later served as the Senior Director of Client Success for a brief period in 2019. Additionally, she worked at Verizon Media in various roles, including Director of Account Management and Account Executive, contributing to her extensive experience in customer success and account management.
Volunteer Work and Mentorship
In addition to her professional roles, Jessi volunteers as a Career Mentor for students and alumni of Elon University. This involvement reflects her commitment to supporting the next generation of professionals and sharing her knowledge and experience in customer success and management.