Justin Voellmann
About Justin Voellmann
Justin Voellmann serves as a Customer Success Coach at Catalyst Software and Sales Impact Academy, and has held various roles in customer success and marketing across several companies. He has extensive experience in the field, including his current position as Director of Customer Success at Miva, Inc.
Current Role at Catalyst Software
Justin Voellmann serves as a Customer Success Coach at Catalyst Software, a position he has held since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring successful product adoption. His expertise in customer success strategies contributes to the overall growth and retention of clients within the organization.
Experience at Miva, Inc.
Justin has been the Director of Customer Success at Miva, Inc. since 2021. In this capacity, he oversees customer success initiatives, aiming to improve customer engagement and satisfaction. His leadership in this role has been pivotal in driving customer success metrics and fostering long-term relationships with clients.
Professional Background
Justin Voellmann has a diverse professional background in customer success and marketing. He has held various roles, including Customer Success Manager at HubSpot and Manager of Account Management at Wayfair. His experience spans multiple industries, including e-commerce and integrated marketing, showcasing his adaptability and expertise in customer relations.
Previous Positions and Internships
Throughout his career, Justin has worked in several positions that have shaped his skills in customer success and marketing. He has experience as a Senior Consultant at Mirakl, Project Specialist at Staples, and various internships in marketing and e-commerce. These roles have provided him with a solid foundation in customer management and marketing strategies.
Education and Academic Background
Justin Voellmann earned a Bachelor of Science in Business Administration from the University of New Hampshire's Peter T. Paul College of Business and Economics. His academic journey spanned from 2008 to 2013, equipping him with essential business knowledge and skills that support his professional endeavors in customer success and marketing.